The phone rang and Linda answered appropriately, "W. D. Deli. How may I help you?"
"I have a rather unusual request," the voice on the other end said.
"Uh, okay," Linda replied. "What can I help you with?"
"I live in Houston, but I was visiting San Antonio last week. While I was there I had lunch at W. D. Deli, and while I was at W. D. Deli I used the bathroom."
"Yes?"
"And while I was in the bathroom, I saw a magnetic board with little word magnets on it."
"Yes?"
"And while I was in the bathroom, I wrote a poem using those word magnets."
"How can I help you?"
"I was wondering if you could see if my poem is still on the magnetic board. If it is, would you please take a picture of it and text it to me."
"I'll see what I can do."
"Well, in case someone has changed it, let me tell you what it said. Maybe, if someone has changed it already, you can recreate it for me and take a photo of it."
Of course, someone had changed the arrangement of the words on the magnetic board. We tried to recreate the poem as it was dictated to Linda. We snapped a photo of the poem and texted it to our Houston customer.
"I have a rather unusual request," the voice on the other end said.
"Uh, okay," Linda replied. "What can I help you with?"
"I live in Houston, but I was visiting San Antonio last week. While I was there I had lunch at W. D. Deli, and while I was at W. D. Deli I used the bathroom."
"Yes?"
"And while I was in the bathroom, I saw a magnetic board with little word magnets on it."
"Yes?"
"And while I was in the bathroom, I wrote a poem using those word magnets."
"How can I help you?"
"I was wondering if you could see if my poem is still on the magnetic board. If it is, would you please take a picture of it and text it to me."
"I'll see what I can do."
"Well, in case someone has changed it, let me tell you what it said. Maybe, if someone has changed it already, you can recreate it for me and take a photo of it."
Of course, someone had changed the arrangement of the words on the magnetic board. We tried to recreate the poem as it was dictated to Linda. We snapped a photo of the poem and texted it to our Houston customer.
Now that's customer service!
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